At the press conference on epidemic prevention and control in Guangzhou on December 6, Zhang Yi, deputy director and spokesperson of Guangzhou Municipal Health and Wellness Committee, reminded the general public that if there is a non-emergency medical need in the near future, please give priority to Internet hospitals or go to primary health care institutions nearby.
According to Zhang Yi, since October 20th, Internet hospitals in Guangzhou have made 270,700 online consultations and issued 15,300 electronic prescriptions, and therapeutic drugs have been quickly delivered to patients by express delivery.
"We have asked medical institutions with Internet hospitals to give full play to the advantages of remote consultation and non-contact medical treatment in Internet hospitals." Zhang Wei said that medical institutions with Internet hospitals will continue to enrich the online diagnosis and treatment power, actively carry out online consultation and improve the drug distribution mechanism; Continuously optimize the online consultation process of fever clinics, respiratory departments, pediatrics, obstetrics and other departments, continuously improve the online consultation experience, ensure sufficient online number sources, standardize online consultation for medical staff, and provide accessible, fast, convenient and safe online consultation, triage and health science services to the public to the maximum extent.
It is reported that at present, all the top three hospitals in Guangzhou have opened Internet hospitals. Almost all hospitals can find Internet hospitals through WeChat WeChat official account, applets, etc. After finding them, they can directly enter the Internet Hospital page of the hospital to register.
Through Internet hospitals, patients can consult online and make follow-up visits without leaving home. Some Internet hospitals can also provide online prescription and express delivery service for patients with chronic diseases.
At present, the epidemic prevention and health guidelines published by several districts sort out the information of Internet hospitals in relevant jurisdictions as follows. Neighborhoods in need can find Internet hospitals in their own jurisdictions as needed and seek online health consultation services.
Haizhu district internet hospital
Wechat applet can log in by searching for the following name:
1. Dr. Ding Bai (Guangdong Second People’s Hospital)
2. zhujiang hospital Internet Hospital of Southern Medical University
3. Guangzhou Red Cross Hospital Internet Hospital
4. Internet Hospital of the Second Hospital of Guangzhou Medical University (the Second Affiliated Hospital of Guangzhou Medical University)
5. Internet Hospital of Integrated Traditional Chinese and Western Medicine Hospital of Southern Medical University
6. Yixian Wisdom Service (Sun Yixian Memorial Hospital of Sun Yat-sen University)
Tianhe district internet hospital
Wechat applet can log in by searching for the following name:
1. Internet Hospital of the Third Affiliated Hospital of Southern Medical University
2. Internet Hospital of the Sixth Affiliated Hospital of Sun Yat-sen University
3. Internet Hospital of the Third Affiliated Hospital of Sun Yat-sen University
4. Internet Hospital of the First Affiliated Hospital of Jinan University
5. Internet Hospital of Zhongshan Eye Center, Sun Yat-sen University
6. Internet Hospital of Guangzhou Twelfth People’s Hospital
7. Internet Hospital of Stomatological Hospital affiliated to Guanghua School of Stomatology, Sun Yat-sen University
8. Guangzhou Women and Children Medical Center Internet Hospital
Baiyun district internet hospital
Wechat applet can log in by searching for the following name:
1. Baiyun District Public Health Internet Consultation Platform
2. The First Affiliated Hospital of Guangzhou University of Chinese Medicine
3. Southern Hospital
Panyu district internet hospital
Wechat applet can log in by searching for the following name:
1. Guangzhou Panyu District Central Hospital Internet Hospital
2. Internet Hospital of He Xian Memorial Hospital, Panyu District, Guangzhou
Huadu district internet hospital
Wechat applet can log in by searching for the following name:
1. Guangzhou Huadu District People’s Hospital Internet Hospital
2. Guangzhou Hospital of Integrated Traditional Chinese and Western Medicine
Huangpu district internet hospital
Wechat searches for the following WeChat official account to log in:
1. "Jianke Doctor" WeChat official account (Qishi Hospital)
2. "Zhongai Medical Companion" WeChat official account (Zhongai Hospital)
3. "Guangzhou Asia-Pacific International Health Examination" WeChat official account (Asia-Pacific Comprehensive Clinic)
Guidelines for internet hospitals in some hospitals
Guidelines for Internet Hospitals of Guangdong Second People’s Hospital
There are more than 600 doctors in the Second People’s Hospital of Guangdong Province who can make online home visits in Internet hospitals, covering 64 departments and AI doctor services. Residents do not need to run to the hospital, they can consult the doctors in the Internet Hospital of the Second Provincial Medical University with one click. After prescribing, they can also choose to circulate the prescription and take medicine outside the hospital.
Entrance 1: "Guangzhou Haizhu Publishing" WeChat WeChat official account
The online consultation platform of "Dr. Ding Bai", the first regional medical and health communication cloud platform in Guangdong, which was jointly established by the Propaganda Department of Guangzhou Haizhu District Committee of the Communist Party of China, Haizhu District Health and Health Bureau and Guangdong Second People’s Hospital, has been officially launched, and has been launched on the WeChat WeChat official account of "Guangzhou Haizhu Publishing".
Use steps:
Step 1: Click to follow "Guangzhou Haizhu Publishing" WeChat WeChat official account;
Step 2: Click "Send Message" to enter the dialogue page;
Step 3: After entering the dialogue page, click "Neighborhood Necessary" → "AI Consultation" to enter the platform, and then click the "Famous Doctors Online" module on the "AI Consultation" page to directly link to "Dr. Ding Bai" in the Internet Hospital of the Second Provincial Medical University.
Entrance 2: Guangdong Second People’s Hospital WeChat WeChat official account
Scan the code to pay attention to the WeChat WeChat official account of the Second People’s Hospital of Guangdong Province. When you enter WeChat official account, click the menu bar, and click Hospital Services-Online Consultation-Online Consultation-Select Doctors. You can find the same clinical specialists as offline, and provide medical services such as consultation, consultation and report interpretation. Doctors write prescriptions online, and drugs can be delivered directly to the door through the prescription circulation platform.
Reminder: Guangzhou medical insurance patients with special needs can make a follow-up visit online at Dr. Ding Bai.
Guangzhou first-class special medical insurance patients can directly make online follow-up visits and make medical insurance settlement.
A class of outpatient patients who have prescribed prescriptions in the offline clinic of the Second Provincial Hospital can find an online doctor to make a follow-up prescription through the "Follow-up Prescription" module in the "Doctor Ding Bai" APP. With your fingers, you can realize the settlement of chronic medical insurance and the delivery of drugs to your home without leaving home, making the operation easier.
In addition to continuing to provide online consultation and home delivery services for patients with chronic diseases and common diseases, the Internet Hospital of the Second Provincial Medical University can also provide related services in COVID-19, such as nucleic acid detection appointment, nucleic acid report inquiry, COVID-19 AI screening, COVID-19 sign reporting, COVID-19 encyclopedia knowledge and COVID-19 policy free consultation, as well as nutrition, psychology, nursing, medication and other specialist consultations and health science education.
Guidelines for Internet Hospitals in zhujiang hospital
In order to further protect the medical needs of patients and reduce the gathering of people, citizens and friends can make one-click operation through zhujiang hospital Internet Hospital and consult experts online.
There are more than 50 visiting specialties in zhujiang hospital Internet Hospital of Southern Medical University, and nearly 400 in-hospital experts make on-line visits, providing services including chronic disease follow-up, specialist outpatient service, specialist nursing, medication consultation, self-help drug purchase in the hospital, and providing services such as Internet diagnosis and treatment, pharmacy service, follow-up management, rehabilitation tracking and health education.
Applicable patients: patients with chronic diseases and common diseases.
Scope of application of medical insurance: patients who have successfully handled the first-class medical insurance in Guangzhou and are in the period of validity.
Applicable diseases of medical insurance: 26 kinds
major function
1. Online follow-up, prescription renewal: zhujiang hospital Internet Hospital applet provides online specialist consultation, follow-up and prescription renewal for chronic diseases and common diseases, and delivers medicines to home without leaving home.
2. Specialized nursing clinic: specialized nursing consultation such as respiratory and critical care medicine, cardiovascular medicine, stroke rehabilitation, peritoneal dialysis, etc.
3. Medication consultation: Professional pharmacists provide comprehensive medication guidance to prevent wrong medication.
4. Nutrition consultation: carry out nutritional intervention and diagnosis and treatment of chronic diseases (diabetes, hypertension, gout, nephropathy, tumor, etc.); Nutrition and weight management during pregnancy; Nutrition consultation for special groups (children, the elderly, pregnant women).
5. Interpretation of physical examination report: Physicians in health management department interpret the physical examination report online to guide in-depth diagnosis and treatment.
6. Carry out health education
7. Self-help drug purchase: Some preparations independently developed by zhujiang hospital can apply for self-help prescription renewal.
Registration telephone number: 4008933900
Consultation time: Monday to Friday from 8: 30 to 12: 00; 13:00-17:00
Guidelines for Internet Hospital of Zhongshan First Hospital
At present, 200+ cloud departments have settled in the Internet Hospital of the First Hospital of Zhongshan, and 1,700+medical staff have made online visits. At the moment of the epidemic, the function of Internet hospital [online expert consultation] allows the majority of patients to stay at home and see a doctor at home.
Citizens and friends use the function of [online inspection appointment] in the Internet hospital, doctors issue inspection items online, patients complete payment online, and make an appointment to go to the hospital for inspection at an appropriate time; After the examination, the patient can check the report results on the mobile phone without going back and forth to the hospital to get the report.
Through the [internet plus Nursing] function, patients with mobility difficulties can receive professional medical care services at home, and the on-site nurses follow the standard service process and have a strict nursing quality and safety supervision and training system.
The function of Internet Hospital of Zhongshan No.1 Hospital [Follow-up for Chronic Diseases] makes the patients who return to the hospital no longer have to go to the hospital, queue up for a long time, and find a doctor. Just select the past prescription in the last three months on the mobile phone, and the medicine can be renewed with a click, and the medicine will be delivered to the door by courier.
In addition, the Internet Hospital of the First Hospital of Sun Yat-sen relies on multi-disciplinary professionals to gather the wisdom of experts in various disciplines and form an all-round and professional diagnosis and treatment model. The patient can make an appointment online through mobile phone. After the doctor accepts and understands the condition, he can organize multidisciplinary experts to discuss the case and provide patients with a personalized and efficient diagnosis and treatment plan.
The Internet Hospital of the First Hospital of Zhongshan can also provide free consultation service for patients with fever and patients who have questions about COVID-19. Just fill in the questionnaire, personal symptoms, medical history and other information, and upload relevant examination pictures, and you can make an appointment with experts for consultation for free. And through the function of COVID-19 nucleic acid billing, citizens can make their own billing with one-click appointment and go to the hospital for COVID-19 nucleic acid testing.
Guidelines for Internet Hospital of Guangzhou First People’s Hospital
1. Pay attention to the WeChat service number and choose the expert consultation service.
① Pay attention to the WeChat service number of [Guangzhou First People’s Hospital], click Outpatient, enter the [Internet Hospital] applet, and select [Online Outpatient] or [Medical Insurance Outpatient];
Directly scan the sunflower code of the Internet Hospital of Guangzhou First People’s Hospital, enter the applet, and select [Online Clinic] or [Medical Insurance Clinic];
(2) select departments and doctors, enter the doctor’s home page, click on the "expert consultation"-"consultation now".
2. Read and check the Informed Consent, add the patient, fill in and upload the disease-related information.
① Add patients, up to 5 people; (2) Choose the purpose of consultation, fill in the description of the illness, and upload relevant information about the patient’s treatment. ③ Pay the consultation fee and wait for the doctor’s reply.
3. The doctor communicates with the patient online (the order is valid within 48 hours after submission, and the doctor will receive the consultation as soon as possible. )
4. Doctors prescribe drugs, patients pay orders and fill in the address accurately, and drugs are delivered home by logistics.
Tips:
1. For the sake of medical safety, the current online diagnosis and treatment of "Internet Hospital" is limited to patients with common diseases and chronic diseases, and it is not suitable for patients who are newly diagnosed, acute, dangerous, severe, chronic diseases, colds and fever. Children patients need to be accompanied by their guardians to complete the appointment.
2. When your condition changes or there are other conditions that are not suitable for online diagnosis and treatment, it is recommended that you go to the nearest medical institution in time to avoid delaying your condition.
3. The doctor will receive the consultation within 48 hours, and the overtime system will automatically refund the fee. Warm reminder: experts use off-hours to provide online diagnosis and treatment services for patients. Please wait patiently for the expert’s reply and thank you for your cooperation.
4. If you are eligible for the medical insurance for employees in Guangzhou and the insured persons with specific diseases in the first-class outpatient clinics of urban and rural residents in Guangzhou, please choose the medical insurance clinic and tell the doctor to prescribe medical insurance, and you can use WeChat medical insurance to settle the order.
5. After the prescription is issued, the patient needs to complete the payment within 72 hours, and the overtime prescription will automatically become invalid.
6. At present, the method of taking medicine only supports logistics distribution, and the courier fee is paid. Once the medicine is delivered from the warehouse, if there is no quality problem with the medicine, it will not be returned. Please do a good job in drug acceptance when receiving the courier. At present, the distribution scope of drugs in Internet hospitals in our hospital covers the epidemic control area. If there is any problem in the distribution of drugs in relevant areas, we will communicate with patients in advance, and the distribution time of drugs affected by the epidemic will be delayed. Please understand.
7. Hospitals can provide invoices for online consultation fees and drug fees. If invoices need to be printed, they can be downloaded and printed at the "Electronic Invoice" on the homepage of the "Internet Hospital" applet.
8. The Internet Hospital of the First Hospital of the City will carry out free online free clinic activities from time to time, and experts from different disciplines will sit in the "cloud" to provide free online consultation services for everyone.
Guidelines for Internet Hospitals in the Second Hospital of Guangzhou Medical University
According to the introduction of the Second Affiliated Hospital of Guangzhou Medical University, there are more than 500 medical staff who take turns to go online to the Internet Hospital, providing online consultation, cloud consultation, medical insurance for chronic diseases, nursing consultation, etc. In addition to serving general health consultants, online services are also provided for patients with chronic diseases who need follow-up visits, patients whose condition is stable after surgery, and people who need to know about nursing and rehabilitation methods when they encounter physical discomfort or illness changes during their stay at home.
Citizens and friends can pay attention to WeChat official account, the Second Affiliated Hospital of Guangzhou Medical University, and choose the menu "Patient Service-Internet Hospital" to enter the Internet hospital, or search for the applet "Patients in the Internet Hospital of the Second Affiliated Hospital of Guangzhou Medical University" or scan the QR code of the Internet hospital applet to enter directly.
On-line consultation improves the consultation efficiency.
Online consultation, some patients will politely say hello to the doctor and ask if the doctor is in. The doctor didn’t answer for a while, and when the doctor is free, he will reply "Hello, yes, what can I do for you?" The patient may have left the internet clinic again. Once and for all, the whole consultation time will last for a long time.
How to improve the consulting efficiency? Experts from the Internet Hospital of the Second Hospital of Guangzhou Medical University gave advice. When asking questions, describe the condition as clearly as possible, and explain clearly the beginning and duration of symptoms. If you have relevant pictures or inspection reports, you can also send them to the consulting doctor.
Drug distribution zhiduo d
Prescriptions issued before 5: 00 on working days will be sent by SF Express before work on the same day. See SF Express Delivery System for the specific receiving time. Prescriptions written after 5 o’clock will be sent before work on the next working day.
Please confirm the mailing address before the patient replenishes the prescription, so as to avoid delaying medication due to distribution reasons. Patients in the middle and high risk control area can ask the resident volunteers to pick them up at the No.1 special window of the Western Pharmacy of the Second Hospital of Guangzhou Medical University.
Text finishing/Guangzhou Daily Xinhua City Reporter: Weng Shuxian
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