年度归档 2025年4月17日

At the press conference on epidemic prevention and control in Guangzhou on December 6, Zhang Yi, deputy director and spokesperson of Guangzhou Municipal Health and Wellness Committee, reminded the general public that if there is a non-emergency medical need in the near future, please give priority to Internet hospitals or go to primary health care institutions nearby.

According to Zhang Yi, since October 20th, Internet hospitals in Guangzhou have made 270,700 online consultations and issued 15,300 electronic prescriptions, and therapeutic drugs have been quickly delivered to patients by express delivery.

"We have asked medical institutions with Internet hospitals to give full play to the advantages of remote consultation and non-contact medical treatment in Internet hospitals." Zhang Wei said that medical institutions with Internet hospitals will continue to enrich the online diagnosis and treatment power, actively carry out online consultation and improve the drug distribution mechanism; Continuously optimize the online consultation process of fever clinics, respiratory departments, pediatrics, obstetrics and other departments, continuously improve the online consultation experience, ensure sufficient online number sources, standardize online consultation for medical staff, and provide accessible, fast, convenient and safe online consultation, triage and health science services to the public to the maximum extent.

It is reported that at present, all the top three hospitals in Guangzhou have opened Internet hospitals. Almost all hospitals can find Internet hospitals through WeChat WeChat official account, applets, etc. After finding them, they can directly enter the Internet Hospital page of the hospital to register.

Through Internet hospitals, patients can consult online and make follow-up visits without leaving home. Some Internet hospitals can also provide online prescription and express delivery service for patients with chronic diseases.

At present, the epidemic prevention and health guidelines published by several districts sort out the information of Internet hospitals in relevant jurisdictions as follows. Neighborhoods in need can find Internet hospitals in their own jurisdictions as needed and seek online health consultation services.

Haizhu district internet hospital

Wechat applet can log in by searching for the following name:

1. Dr. Ding Bai (Guangdong Second People’s Hospital)

2. zhujiang hospital Internet Hospital of Southern Medical University

3. Guangzhou Red Cross Hospital Internet Hospital

4. Internet Hospital of the Second Hospital of Guangzhou Medical University (the Second Affiliated Hospital of Guangzhou Medical University)

5. Internet Hospital of Integrated Traditional Chinese and Western Medicine Hospital of Southern Medical University

6. Yixian Wisdom Service (Sun Yixian Memorial Hospital of Sun Yat-sen University)

Tianhe district internet hospital

Wechat applet can log in by searching for the following name:

1. Internet Hospital of the Third Affiliated Hospital of Southern Medical University

2. Internet Hospital of the Sixth Affiliated Hospital of Sun Yat-sen University

3. Internet Hospital of the Third Affiliated Hospital of Sun Yat-sen University

4. Internet Hospital of the First Affiliated Hospital of Jinan University

5. Internet Hospital of Zhongshan Eye Center, Sun Yat-sen University

6. Internet Hospital of Guangzhou Twelfth People’s Hospital

7. Internet Hospital of Stomatological Hospital affiliated to Guanghua School of Stomatology, Sun Yat-sen University

8. Guangzhou Women and Children Medical Center Internet Hospital

Baiyun district internet hospital

Wechat applet can log in by searching for the following name:

1. Baiyun District Public Health Internet Consultation Platform

2. The First Affiliated Hospital of Guangzhou University of Chinese Medicine

3. Southern Hospital

Panyu district internet hospital

Wechat applet can log in by searching for the following name:

1. Guangzhou Panyu District Central Hospital Internet Hospital

2. Internet Hospital of He Xian Memorial Hospital, Panyu District, Guangzhou

Huadu district internet hospital

Wechat applet can log in by searching for the following name:

1. Guangzhou Huadu District People’s Hospital Internet Hospital

2. Guangzhou Hospital of Integrated Traditional Chinese and Western Medicine

Huangpu district internet hospital

Wechat searches for the following WeChat official account to log in:

1. "Jianke Doctor" WeChat official account (Qishi Hospital)

2. "Zhongai Medical Companion" WeChat official account (Zhongai Hospital)

3. "Guangzhou Asia-Pacific International Health Examination" WeChat official account (Asia-Pacific Comprehensive Clinic)

Guidelines for internet hospitals in some hospitals

Guidelines for Internet Hospitals of Guangdong Second People’s Hospital

There are more than 600 doctors in the Second People’s Hospital of Guangdong Province who can make online home visits in Internet hospitals, covering 64 departments and AI doctor services. Residents do not need to run to the hospital, they can consult the doctors in the Internet Hospital of the Second Provincial Medical University with one click. After prescribing, they can also choose to circulate the prescription and take medicine outside the hospital.

Entrance 1: "Guangzhou Haizhu Publishing" WeChat WeChat official account

The online consultation platform of "Dr. Ding Bai", the first regional medical and health communication cloud platform in Guangdong, which was jointly established by the Propaganda Department of Guangzhou Haizhu District Committee of the Communist Party of China, Haizhu District Health and Health Bureau and Guangdong Second People’s Hospital, has been officially launched, and has been launched on the WeChat WeChat official account of "Guangzhou Haizhu Publishing".

Use steps:

Step 1: Click to follow "Guangzhou Haizhu Publishing" WeChat WeChat official account;

Step 2: Click "Send Message" to enter the dialogue page;

Step 3: After entering the dialogue page, click "Neighborhood Necessary" → "AI Consultation" to enter the platform, and then click the "Famous Doctors Online" module on the "AI Consultation" page to directly link to "Dr. Ding Bai" in the Internet Hospital of the Second Provincial Medical University.

Entrance 2: Guangdong Second People’s Hospital WeChat WeChat official account

Scan the code to pay attention to the WeChat WeChat official account of the Second People’s Hospital of Guangdong Province. When you enter WeChat official account, click the menu bar, and click Hospital Services-Online Consultation-Online Consultation-Select Doctors. You can find the same clinical specialists as offline, and provide medical services such as consultation, consultation and report interpretation. Doctors write prescriptions online, and drugs can be delivered directly to the door through the prescription circulation platform.

Reminder: Guangzhou medical insurance patients with special needs can make a follow-up visit online at Dr. Ding Bai.

Guangzhou first-class special medical insurance patients can directly make online follow-up visits and make medical insurance settlement.

A class of outpatient patients who have prescribed prescriptions in the offline clinic of the Second Provincial Hospital can find an online doctor to make a follow-up prescription through the "Follow-up Prescription" module in the "Doctor Ding Bai" APP. With your fingers, you can realize the settlement of chronic medical insurance and the delivery of drugs to your home without leaving home, making the operation easier.

In addition to continuing to provide online consultation and home delivery services for patients with chronic diseases and common diseases, the Internet Hospital of the Second Provincial Medical University can also provide related services in COVID-19, such as nucleic acid detection appointment, nucleic acid report inquiry, COVID-19 AI screening, COVID-19 sign reporting, COVID-19 encyclopedia knowledge and COVID-19 policy free consultation, as well as nutrition, psychology, nursing, medication and other specialist consultations and health science education.

Guidelines for Internet Hospitals in zhujiang hospital

In order to further protect the medical needs of patients and reduce the gathering of people, citizens and friends can make one-click operation through zhujiang hospital Internet Hospital and consult experts online.

There are more than 50 visiting specialties in zhujiang hospital Internet Hospital of Southern Medical University, and nearly 400 in-hospital experts make on-line visits, providing services including chronic disease follow-up, specialist outpatient service, specialist nursing, medication consultation, self-help drug purchase in the hospital, and providing services such as Internet diagnosis and treatment, pharmacy service, follow-up management, rehabilitation tracking and health education.

Applicable patients: patients with chronic diseases and common diseases.

Scope of application of medical insurance: patients who have successfully handled the first-class medical insurance in Guangzhou and are in the period of validity.

Applicable diseases of medical insurance: 26 kinds

major function

1. Online follow-up, prescription renewal: zhujiang hospital Internet Hospital applet provides online specialist consultation, follow-up and prescription renewal for chronic diseases and common diseases, and delivers medicines to home without leaving home.

2. Specialized nursing clinic: specialized nursing consultation such as respiratory and critical care medicine, cardiovascular medicine, stroke rehabilitation, peritoneal dialysis, etc.

3. Medication consultation: Professional pharmacists provide comprehensive medication guidance to prevent wrong medication.

4. Nutrition consultation: carry out nutritional intervention and diagnosis and treatment of chronic diseases (diabetes, hypertension, gout, nephropathy, tumor, etc.); Nutrition and weight management during pregnancy; Nutrition consultation for special groups (children, the elderly, pregnant women).

5. Interpretation of physical examination report: Physicians in health management department interpret the physical examination report online to guide in-depth diagnosis and treatment.

6. Carry out health education

7. Self-help drug purchase: Some preparations independently developed by zhujiang hospital can apply for self-help prescription renewal.

Registration telephone number: 4008933900

Consultation time: Monday to Friday from 8: 30 to 12: 00; 13:00-17:00

Guidelines for Internet Hospital of Zhongshan First Hospital

At present, 200+ cloud departments have settled in the Internet Hospital of the First Hospital of Zhongshan, and 1,700+medical staff have made online visits. At the moment of the epidemic, the function of Internet hospital [online expert consultation] allows the majority of patients to stay at home and see a doctor at home.

Citizens and friends use the function of [online inspection appointment] in the Internet hospital, doctors issue inspection items online, patients complete payment online, and make an appointment to go to the hospital for inspection at an appropriate time; After the examination, the patient can check the report results on the mobile phone without going back and forth to the hospital to get the report.

Through the [internet plus Nursing] function, patients with mobility difficulties can receive professional medical care services at home, and the on-site nurses follow the standard service process and have a strict nursing quality and safety supervision and training system.

The function of Internet Hospital of Zhongshan No.1 Hospital [Follow-up for Chronic Diseases] makes the patients who return to the hospital no longer have to go to the hospital, queue up for a long time, and find a doctor. Just select the past prescription in the last three months on the mobile phone, and the medicine can be renewed with a click, and the medicine will be delivered to the door by courier.

In addition, the Internet Hospital of the First Hospital of Sun Yat-sen relies on multi-disciplinary professionals to gather the wisdom of experts in various disciplines and form an all-round and professional diagnosis and treatment model. The patient can make an appointment online through mobile phone. After the doctor accepts and understands the condition, he can organize multidisciplinary experts to discuss the case and provide patients with a personalized and efficient diagnosis and treatment plan.

The Internet Hospital of the First Hospital of Zhongshan can also provide free consultation service for patients with fever and patients who have questions about COVID-19. Just fill in the questionnaire, personal symptoms, medical history and other information, and upload relevant examination pictures, and you can make an appointment with experts for consultation for free. And through the function of COVID-19 nucleic acid billing, citizens can make their own billing with one-click appointment and go to the hospital for COVID-19 nucleic acid testing.

Guidelines for Internet Hospital of Guangzhou First People’s Hospital

1. Pay attention to the WeChat service number and choose the expert consultation service.

① Pay attention to the WeChat service number of [Guangzhou First People’s Hospital], click Outpatient, enter the [Internet Hospital] applet, and select [Online Outpatient] or [Medical Insurance Outpatient];

Directly scan the sunflower code of the Internet Hospital of Guangzhou First People’s Hospital, enter the applet, and select [Online Clinic] or [Medical Insurance Clinic];

(2) select departments and doctors, enter the doctor’s home page, click on the "expert consultation"-"consultation now".

2. Read and check the Informed Consent, add the patient, fill in and upload the disease-related information.

① Add patients, up to 5 people; (2) Choose the purpose of consultation, fill in the description of the illness, and upload relevant information about the patient’s treatment. ③ Pay the consultation fee and wait for the doctor’s reply.

3. The doctor communicates with the patient online (the order is valid within 48 hours after submission, and the doctor will receive the consultation as soon as possible. )

4. Doctors prescribe drugs, patients pay orders and fill in the address accurately, and drugs are delivered home by logistics.

Tips:

1. For the sake of medical safety, the current online diagnosis and treatment of "Internet Hospital" is limited to patients with common diseases and chronic diseases, and it is not suitable for patients who are newly diagnosed, acute, dangerous, severe, chronic diseases, colds and fever. Children patients need to be accompanied by their guardians to complete the appointment.

2. When your condition changes or there are other conditions that are not suitable for online diagnosis and treatment, it is recommended that you go to the nearest medical institution in time to avoid delaying your condition.

3. The doctor will receive the consultation within 48 hours, and the overtime system will automatically refund the fee. Warm reminder: experts use off-hours to provide online diagnosis and treatment services for patients. Please wait patiently for the expert’s reply and thank you for your cooperation.

4. If you are eligible for the medical insurance for employees in Guangzhou and the insured persons with specific diseases in the first-class outpatient clinics of urban and rural residents in Guangzhou, please choose the medical insurance clinic and tell the doctor to prescribe medical insurance, and you can use WeChat medical insurance to settle the order.

5. After the prescription is issued, the patient needs to complete the payment within 72 hours, and the overtime prescription will automatically become invalid.

6. At present, the method of taking medicine only supports logistics distribution, and the courier fee is paid. Once the medicine is delivered from the warehouse, if there is no quality problem with the medicine, it will not be returned. Please do a good job in drug acceptance when receiving the courier. At present, the distribution scope of drugs in Internet hospitals in our hospital covers the epidemic control area. If there is any problem in the distribution of drugs in relevant areas, we will communicate with patients in advance, and the distribution time of drugs affected by the epidemic will be delayed. Please understand.

7. Hospitals can provide invoices for online consultation fees and drug fees. If invoices need to be printed, they can be downloaded and printed at the "Electronic Invoice" on the homepage of the "Internet Hospital" applet.

8. The Internet Hospital of the First Hospital of the City will carry out free online free clinic activities from time to time, and experts from different disciplines will sit in the "cloud" to provide free online consultation services for everyone.

Guidelines for Internet Hospitals in the Second Hospital of Guangzhou Medical University

According to the introduction of the Second Affiliated Hospital of Guangzhou Medical University, there are more than 500 medical staff who take turns to go online to the Internet Hospital, providing online consultation, cloud consultation, medical insurance for chronic diseases, nursing consultation, etc. In addition to serving general health consultants, online services are also provided for patients with chronic diseases who need follow-up visits, patients whose condition is stable after surgery, and people who need to know about nursing and rehabilitation methods when they encounter physical discomfort or illness changes during their stay at home.

Citizens and friends can pay attention to WeChat official account, the Second Affiliated Hospital of Guangzhou Medical University, and choose the menu "Patient Service-Internet Hospital" to enter the Internet hospital, or search for the applet "Patients in the Internet Hospital of the Second Affiliated Hospital of Guangzhou Medical University" or scan the QR code of the Internet hospital applet to enter directly.

On-line consultation improves the consultation efficiency.

Online consultation, some patients will politely say hello to the doctor and ask if the doctor is in. The doctor didn’t answer for a while, and when the doctor is free, he will reply "Hello, yes, what can I do for you?" The patient may have left the internet clinic again. Once and for all, the whole consultation time will last for a long time.

How to improve the consulting efficiency? Experts from the Internet Hospital of the Second Hospital of Guangzhou Medical University gave advice. When asking questions, describe the condition as clearly as possible, and explain clearly the beginning and duration of symptoms. If you have relevant pictures or inspection reports, you can also send them to the consulting doctor.

Drug distribution zhiduo d

Prescriptions issued before 5: 00 on working days will be sent by SF Express before work on the same day. See SF Express Delivery System for the specific receiving time. Prescriptions written after 5 o’clock will be sent before work on the next working day.

Please confirm the mailing address before the patient replenishes the prescription, so as to avoid delaying medication due to distribution reasons. Patients in the middle and high risk control area can ask the resident volunteers to pick them up at the No.1 special window of the Western Pharmacy of the Second Hospital of Guangzhou Medical University.

Text finishing/Guangzhou Daily Xinhua City Reporter: Weng Shuxian

Recently, the news that RT Mart has closed stores in Jiangsu, Sichuan and other places has attracted attention. According to incomplete statistics, 13 stores have been closed in RT Mart since 2023. Among them, RT Mart Real Estate Plaza Store in Minhang District also closed in November last year.

Although a small number of closed stores belong to the normal business adjustment of enterprises, the situation that once "a brother of supermarkets" has now been transformed into a prostitute is also a silhouette of the loneliness of hypermarkets. The tide of Internet capital has receded, and traditional hypermarkets are still struggling to "save themselves for the second time".

26 stores in Shanghai are operating normally.

At 10 o’clock in the morning, the reporter came to RT Mart Daduhe Store in Putuo District. In the morning of working days, the popularity of Shangchao, where the supermarket is located, was generally not high, and the flow of people in RT Mart, which is located in the lower-level square, was relatively dull.

RT Mart Daduhe branch

Just entering the door, the reporter heard the salesperson at the door selling the stored-value card of "buy more and send more". Many middle-aged and elderly people chose dishes in the fresh fruit and vegetable area, and the weighing area was also lively. In contrast, there are almost no customers in snacks, grain and oil, department stores and other areas, and only a small number of shop assistants pick goods for online orders. When asked whether the closure of foreign stores affected the Shanghai store, the clerk expressed surprise: "This store is newly opened, and it is impossible to close it so soon."

The reporter learned that RT Mart Daduhe Store belongs to RT Mart Super format and belongs to a medium-sized community store. It just opened on December 28th last year, and it is the first supermarket in Putuo and the second supermarket in Shanghai.

The store covers an area of about 1,500 square meters, and its business categories mainly cover 5,300 SKUs (the smallest inventory unit) such as vegetables and fruits, grain and oil seasoning, drinks, etc. It belongs to the "mini version" of RT Mart. Compared with large supermarkets, the types of goods are greatly reduced, but they are much richer than those in community supermarkets such as Box Horse and Qingmei. In addition, the store’s online home service has been launched, and citizens place orders through channels such as RT Mart Youxian and Hungry, covering residential areas within 5 kilometers.

In response to the recent news of intensive store closures in RT Mart, RT Mart said that this is a normal business strategy adjustment in various regions, and both store closures and store opening are normal business actions. The closure of many stores in Jiangsu and Sichuan, on the one hand, is due to the property, on the other hand, it is the adjustment of local operation strategy, such as the transformation and upgrading to M member stores.

"RT Mart’s 26 stores in Shanghai are operating normally." Relevant persons in RT Mart told reporters that the closure of stores in other places did not affect Shanghai. However, the reporter learned that the RT Mart Real Estate Plaza store on Dongchuan Road closed in November last year due to the expiration of the lease.

It is understood that RT Mart opened its first large supermarket in Shanghai in 1998. At present, there are 26 stores in Shanghai, including 24 in RT Mart and 2 in RT Mart.

Embrace internet capital

RT Mart, under the leadership of founder Huang Mingduan, once created a "legend" of not closing stores for 19 years. The number of stores expanded from 1 to 500+, and the sales once exceeded 100 billion yuan, which was called "the first brother of supermarkets".

RT Mart official website shows that by 2021, RT Mart has successfully opened nearly 500 comprehensive large-scale supermarkets in Chinese mainland, covering five major regions of East China, North China, Northeast China, Central China and South China, serving more than 230 cities in 29 provinces (autonomous regions and municipalities), with more than 100,000 employees and more than 100,000 shopping guides, and serving more than 5 million customers every day.

However, with the end of the era of supermarkets, RT Mart’s "highlight moment" has gradually faded. Although RT Mart explored the e-commerce platform "flying cow net" early, its development was not as good as expected and it was at a loss for a long time. Especially in 2016, the revenue of RT Mart stores gradually declined. Almost at the same time, Ma Yun put forward the concept of "new retail" and advocated the integration of physical commerce and online platforms, which was Huang Mingduan’s dream that he wanted to do but failed to achieve.

Under the manipulation of Zhang Yong, in November 2017, Alibaba took a stake of HK$ 22.4 billion, directly and indirectly holding 36.16% of the shares of Gaoxin Retail (the parent company of RT Mart), and won the seat of the second shareholder. In October 2020, Alibaba invested HK$ 28 billion and continued to increase its 72% stake in Gaoxin Retail. Since then, Alibaba has become the controlling shareholder of RT Mart. Subsequently, Alibaba Vice President Lin Xiaohai served as CEO of RT Mart, reporting directly to Zhang Yong.

In a store in RT Mart, citizens are waiting in line to weigh.

Gaoxin Retail, Intime Department Store and Box Horse have become the three most critical pieces in Ali’s new retail matrix. At that time, Alibaba also announced that 484 stores of Gaoxin Retail in RT Mart and Auchan Supermarket had been fully online, and they were connected to Hungry, Taoxianda and Tmall Supermarket to share the inventory business. All stores provide one-hour delivery within 5 kilometers of the store, of which 180 stores support half-day delivery within 20 kilometers.

However, no matter how perfect the "marriage" is, it is hard to compete with the changes in the economic cycle.

After more than six years of integration into the Ali family, Gaoxin Retail has been in the channel of declining revenue. The net profit loss of returning to the mother in fiscal year 2022 expanded to 739 million yuan. In fiscal year 2023, the net profit of returning to the mother turned losses into profits, hovering near the breakeven line. Then, the semi-annual report of fiscal year 2024 showed that Gaoxin’s retail performance turned losses again. Not only that, the share price of Gaoxin Retail has plummeted in recent years, and its market value has shrunk by more than 70 billion yuan.

Bet on the "second growth curve"

RT Mart is by no means the only one in the throes of the curtain call in the era of hypermarkets. After the 2023 earnings season, domestic retail listed companies are even more "wailing".

Everyone in the "First Share of Private Supermarket" warned that the net assets at the end of 2023 are expected to be negative. According to relevant regulations, the company’s shares may be warned of delisting risks. Renrenle explained that due to the superposition of many unfavorable factors in the external market and internal operation, the income continued to decline and the operating performance was less than expected.

Backgammon, a leading retail enterprise in Hunan, also announced that it is estimated that the net profit attributable to shareholders of listed companies will be 1.32 billion yuan to 1.96 billion yuan in 2023, and there is still the risk that the company will be declared bankrupt by the court due to the failure of reorganization.

Carrefour’s business in China continued to be weak, which caused serious performance losses in Suning.cn. According to the disclosure, Carrefour China’s "slimming" brought about a sharp year-on-year decline in sales revenue, and increased the amount of compensation and other expenses incurred by the closure of the store. At the same time, it conducted impairment tests on long-term assets including goodwill. "Limited by the financial situation of Suning Tesco, it is difficult to quickly solve the liquidity problem of Carrefour China, and it needs to be adjusted and planned from a longer-term perspective."

Wal-Mart, an international giant, can’t escape the situation of "losing the hypermarket". Since 2016, Wal-Mart, which has more than 440 stores in China, has gradually reduced its stores in China, closing dozens of stores every year, and has closed 15 stores since 2023.

If you are poor, you will change, and if you change, you will pass. After the warehouse-style member stores such as Costco (Market Opening Guest) and Sam Member Store became a hit, the "Apprentice" Box Horse X Member Store also expanded rapidly, which made the traditional hypermarkets find a "lifeline" and RT Mart is also carrying out the second "self-help".

In the Daduhe Road store in RT Mart, citizens are shopping for goods.

It is understood that M member store is a high-end paid membership store under Gaoxin Retail, and it is also the second growth curve of Gaoxin Retail. There are about 3,000 pieces of goods in M member stores, more than 10% of which are self-owned brand products. At the same time, it also provides delivery service within 5 kilometers of the store.

Since the opening of the first store in Yangzhou in April last year, the total number of M member stores has reached 120,000. At present, three stores have been opened in Yangzhou, Changzhou and Nanjing, but they have not yet entered the first-tier cities such as Beishangguangshen and Shenzhen.

"Starting in March, RT Mart will open stores in Sichuan, Hubei, Jiangsu, Shandong, Zhejiang, Guangdong and Hainan provinces and cities, and reinstall and upgrade the old stores. This is another acceleration of Gaoxin Retail after opening 12 new stores in 10 cities across the country in January this year. " RT Mart replied in writing that it will open 21 new stores nationwide, complete the reconstruction of version 2.0 of 90 stores which have been rebuilt in RT Mart for more than 10 years, and some of them will be directly upgraded into M-member stores. In the future, Gaoxin Retail will continue to increase investment in member stores and accelerate the expansion of stores. It is estimated that five new stores will be opened in FY 2025, and 15 stores are expected to be opened within three years.

Lin Xiaohai has publicly stated for many times that "multi-format omni-channel" is the company’s long-term development strategy, and the accelerated opening of its M member stores and medium-sized supermarket Super does not mean the contraction of the hypermarket format in RT Mart.

"Now we are back!" In recent days, Alibaba’s foreign propaganda shows confidence, but time is running out for RT Mart.