Qilu Net Lightning News December 3 rd Owners who buy a new car will cherish it, but sometimes they are really afraid of what will come. Just a few days after Mr. Ding picked up the car in Leling, Texas, a traffic accident happened. Fortunately, people are fine, but there are problems in the process of repairing the car.
New car accidents and repeated maintenance still have problems.
In August this year, Mr. Ding of Leling, Dezhou bought a JAC Ruifeng M3PLUS at JAC 4S store in Hexing, Dezhou. Just a few days after picking up the car, he drove to Tianjin, but a traffic accident happened.
Mr. Ding told reporters: "The front cover, the front bumper and the driver’s door were damaged, and the airbag of the steering wheel also exploded."
Out of trust in the 4S shop, he asked the other party to drag the car back to the store for maintenance, but after the car was repaired, Mr. Ding also found many problems. "(The machine cover) was replaced with a new one. I drove back for two or three days. I went to the car wash shop to wash the car. I found a small bag here. When I got home, I pulled it with my hand and lost the paint. After two days of paint loss, it grew rusty. I came back to them and repaired it for me four or five times in a row, and it’s still exploding. You can see that the fingers of this machine cover can be inserted. Look at this side, the seam is particularly small. Look at this side, the little thumb fingers can’t be inserted. "
Put on a new front cover, the gap between the front cover and the car body is wide on one side and narrow on the other, and only a few days later, the paint surface has rusted, which is not enough. The steering gear and tires that have been replaced are also faulty.
Mr. Ding said: "The steering gear has been repaired three or four times, the steering column has been changed, and the steering gear has also been changed. You see, there is an abnormal sound now. It’s been repaired three or four times, and it’s still abnormal. The first two tires were repaired after the accident. When I delivered the car, I drove back for more than 1000 kilometers and found that the tires ate tires. Now he has a new tire and still eats it. I really dare not drive again now. If there is a traffic accident or a tire burst, it is very dangerous to run at high speed. "
The problem can’t be completely solved. How did the 4S shop reply?
There are so many problems in maintenance. Mr. Ding said that in order to completely repair the vehicle, he ran back and forth in Leling and Decheng for more than a dozen times, but the problems found after maintenance could not be completely solved. In order to know more, the reporter came to the 4S shop again with Mr. Ding.
The after-sales staff of the 4S shop didn’t say anything about vehicle maintenance, so they threw down three words: looking for a leader. Can Mr. Ding call the leader repeatedly, but he doesn’t answer, so can this matter be solved?
How to solve the problem if the person in charge doesn’t show up?
Mr. Ding said that on the issue of vehicle maintenance, he had communicated with the after-sales manager of 4S shop many times before. As he said, he showed the reporter total recall who had been with the after-sales manager before. "The compensation is to give you two thousand yuan."
Why are there so many problems in vehicle maintenance? Mr. Ding’s sales consultant gave such a statement.
Mr. Zhang, a sales consultant, said: "If the paint explodes, it may be that the paint surface is not cleaned. Will there be such a reason? If there is a problem, there may be an accident after buying a new car. It may be that the investigation is not thorough. It may be this reason. Tire eating has been repaired for the first time, but it seems that the root cause has not been found. Now it is still eating tires, so it should not be so serious. Today, it is true that several leaders are absent after the sale, and then we are trying our best to communicate with him. We will spare no effort to communicate and give a reply to Big Brother as soon as possible. "
Expert: The "internal injury" caused by the accident needs a comprehensive inspection.
The reporter also consulted experts about the problems that occurred during the maintenance of Mr. Ding’s car.
Zhao Lin, chief technician of automobile maintenance in Shandong Province, said: "First of all, I saw the front cover of this car was rusted. When this part was replaced first, it had to be repainted, and a new part was issued without paint. In the spraying process, various processes such as primer treatment and topcoat treatment are very important. If the process is not up to standard, it may rust in the future. Of course, in view of rust, it does not rule out that there are some individual repairs, such as renovating old parts for secondary use, or whether they are original parts, sub-factory parts and supporting parts, and the quality itself is flawed, which will also cause similar rust. "
Then, what are the reasons for the abnormal sound of the vehicle steering system and the problem of "eating tires"? How to solve it completely?
Zhao Lin said: "In the event of such an accident, sometimes the stress on the wheel will lead to some internal injuries. If the technical ability or sense of responsibility of the maintenance technician does not reach a certain level, it may not be found, and there may be some problems such as suspension deformation, which will lead to tire eating in the future. Therefore, it is recommended that such an accident occur, and four-wheel positioning must be done to confirm whether the suspension is damaged or not to determine that the positioning angle is normal."
After editing:Experts also remind the majority of riders that they should confirm the maintenance plan when an accident occurs. If the accident is serious and they are not sure, they should find a professional to help them judge. The most important thing is to test drive after the maintenance and pick up the car after confirming the condition of the car.
